9700 Privacy Policy & User Information Protection

This Privacy Policy explains how 9700 collects, uses, stores and protects the personal information of our users in Malaysia. By using the 9700 platform, you agree to the privacy practices set out in this document.

Last Updated: 1 January 2026

Information We Collect

9700 collects various types of information to provide users in Malaysia with a secure, personalised and efficient service. The information collected falls under the following categories:

Account Information: Full name, phone number, email address, date of birth and password provided during registration.
Identity Verification Information: Identity documents such as a national ID or passport may be requested for account verification purposes in accordance with legal requirements.
Payment Information: Details related to deposits and withdrawals in Malaysian Ringgit (MYR), including bank name, account number and transaction records. We do not store credit/debit card details directly.
Device & Browser Information: IP address, device type, operating system, browser version and other technical information automatically transmitted when you access the platform.
Usage Data: Records of in-platform activity including games played, bets placed, session duration and display preferences.
Cookies: Data stored on your device to enhance user experience, maintain login sessions and analyse usage patterns.

How Your Information Is Used

9700 uses collected information solely for legitimate purposes related to the provision of our platform services, including:

Verifying user identity and preventing fraud and money laundering.
Securely processing deposits, withdrawals and financial transactions in MYR.
Providing customer support and resolving enquiries or complaints.
Sending important notifications related to your account, transactions and platform updates.
Personalising the user experience and recommending suitable games or services.
Complying with applicable Malaysian laws and regulatory requirements.
Identifying and mitigating security risks and suspicious activity.

9700 will not use your personal information for purposes unrelated to our services without first obtaining your consent.

Cookies & Tracking Technologies

The 9700 platform uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device when you visit our website. We use cookies for the following purposes:

Essential Cookies: Required for core platform functions such as login verification and session security.
Preference Cookies: Saving user preferences such as display language and personal settings.
Analytics Cookies: Helps us understand how users interact with the platform so we can continuously improve it.

You can manage your cookie settings through your internet browser at any time. However, disabling certain cookies may affect platform functionality. By continuing to use 9700, you agree to the use of cookies as described above.

Data Storage, Security & Sharing

9700 takes appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure. Our security measures include 256-bit SSL encryption for all data transmissions, strict internal access controls and 24/7 system monitoring.

Your personal information is stored on secure servers and is only accessible by authorised personnel for service-related purposes. Data is retained for as long as your account remains active, or as long as necessary to fulfil our legal obligations.

9700 will not sell, rent or disclose your personal information to third parties without your consent, except in the following circumstances:

When required by law or a valid court order in Malaysia.
To trusted payment service providers for the purpose of processing MYR transactions.
To fraud prevention and anti-money laundering authorities when required.

All third parties with whom we share information are bound by strict confidentiality obligations and are only permitted to use your data for specified purposes.

Your Rights & How to Contact Us

As a 9700 user, you have the following rights regarding your personal information:

Right of Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You may request that we correct any information that is inaccurate or incomplete.
Right to Erasure: In certain circumstances, you may request the deletion of your personal information, subject to our legal obligations.
Right to Object: You may object to the processing of your information for certain purposes unrelated to our core services.

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Users will be notified of any material changes through the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you have any questions or concerns regarding this Privacy Policy, you may refer to FAQ us or contact the 9700 support team via email: [email protected]. We will endeavour to respond to all enquiries within a reasonable timeframe.

Your privacy is our priority. Register for a 9700 account with confidence — your data is fully protected.